Privacy policy
Effective Date: December 18, 2024
At ENDVR BRAND, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you visit our website, place an order, or engage with us in other ways. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with a better shopping experience, fulfill your orders, and improve our services. The types of personal information we collect include:
a) Information You Provide to Us
• Personal Details: Name, email, phone number, billing address, and shipping address.
• Order Information: Details about products you order, purchase history, and payment method (note: we do not store your payment card details; these are processed securely via third-party payment providers).
• Customer Support: Any information you provide when you contact us for support or submit a request.
b) Information We Collect Automatically
• Device and Usage Data: IP address, browser type, device information, and interactions with our website (like the pages you visit and the time you spend on them).
• Tracking Technologies: We use cookies, web beacons, and tracking pixels to understand customer behavior and improve website performance.
c) Information From Third Parties
• Service Providers: We may receive data from Shopify, payment processors (like Stripe or PayPal), and marketing partners to help process payments, fulfill orders, and run advertising campaigns.
• Analytics Partners: Data from tools like Google Analytics is used to understand user behavior and improve your shopping experience.
2. How We Use Your Information
We use your personal information for the following purposes:
• Order Fulfillment: To process payments, ship orders, and keep you updated on the status of your order.
• Customer Support: To respond to your questions, process returns, and resolve disputes.
• Personalization: To provide you with customized product recommendations, email updates, and tailored marketing content.
• Marketing & Promotions: To send you emails, SMS messages, or other communications about new products, promotions, or exclusive offers.
• Fraud Prevention: To detect, prevent, and address fraudulent transactions or activities.
• Legal Obligations: To comply with applicable laws, regulations, or legal requests.
3. Sharing of Personal Information
We do not sell your personal information. However, we may share your personal information with the following categories of third parties:
• Service Providers: Third-party companies like payment processors (e.g., Stripe, PayPal), shipping partners, and email marketing platforms that assist us in fulfilling orders and communicating with customers.
• Business Partners: Companies that assist us with website hosting, analytics (e.g., Google Analytics), and advertising services (e.g., Google Ads, Meta/Facebook).
• Legal Obligations: We may share personal information to comply with applicable laws, regulations, legal proceedings, or requests from government authorities.
• Change of Ownership: If ENDVR BRAND is acquired or merged with another company, your personal information may be transferred to the new owners as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide you with a better online shopping experience. Cookies help us understand how you use our website, which products you view, and how we can improve our store.
Types of Cookies We Use
• Essential Cookies: Necessary for the operation of our website (e.g., to remember your cart items).
• Analytical Cookies: Help us understand user activity on our site so we can improve performance.
• Marketing Cookies: Used to track visitors and display relevant advertisements based on your browsing activity.
How to Control Cookies
You can manage your cookie preferences through your browser settings. You may disable cookies, but this may affect your experience on our site.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request access to the personal information we have about you.
• Correction: Request corrections to inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to our business and legal obligations.
• Opt-Out: Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
To exercise your rights, contact us at SHOP@ENDVRBRAND.COM. We will review and process your request in accordance with applicable laws.
6. Data Retention
We retain your personal information only as long as it is necessary to fulfill the purposes outlined in this policy, including for business, legal, and tax obligations. Once we no longer need your personal information, we will securely delete or anonymize it.
7. Security of Your Information
We prioritize protecting your personal information but acknowledge that no online service is completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security. For this reason, you are responsible for safeguarding your account credentials.
8. International Data Transfers
Your personal information may be stored, processed, or transferred to other countries, including countries that may not have the same data protection laws as your country of residence. When we transfer personal information, we rely on safeguards like Standard Contractual Clauses (SCCs) to protect your privacy.
9. Risk of Loss / Title of Goods
The risk of loss and title for products purchased on the ENDVR BRAND website passes to you once the products are delivered to the shipping carrier. This means that once your order is with the carrier, it is your responsibility to track and ensure its delivery.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or applicable laws. The Effective Date at the top of this page indicates the date of the latest revision. If we make significant changes to this policy, we will notify you by updating this page or sending you an email.
11. Contact Us
If you have questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us at:
Email:Â SHOP@ENDVRBRAND.COM
Business Name: ENDVR BRAND
We aim to respond to all inquiries promptly.
Summary of Key Differences from Fear of God & Apliiq
1. No High-Cost Security Guarantees: Since ENDVR BRAND does not have advanced security infrastructure, we mention that “reasonable steps” are taken to protect data but emphasize that customers should protect their own credentials.
2. Risk of Loss: We clearly state that risk passes to the customer once the product is handed to the shipping carrier.
3. Rights to Data: ENDVR BRAND provides customers the right to request access, correction, and deletion of their data, which aligns with GDPR and CCPA compliance.
4. Data Transfers: ENDVR BRAND mentions Standard Contractual Clauses (SCCs) for international data transfers, which shows a commitment to protecting cross-border data transfers.